Privacy Policy

jilistar uses your personal data only for legitimate, specified purposes. We will never use your data in a manner that is incompatible with the purpose for which it was originally collected. The primary purposes for which jilistar processes your personal data are:

• Account management: To create, maintain, and administer your jilistar account, including verifying your identity and age (21+ requirement) in compliance with Philippine gaming regulations.
• Service delivery: To provide you with access to jilistar's games, promotions, and platform features, and to process your deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard.
• Legal and regulatory compliance: To comply with jilistar's obligations under Philippine law, including PAGCOR licensing requirements, the Anti-Money Laundering Act (RA 9160, as amended), and the Data Privacy Act (RA 10173).
• Responsible gaming: To monitor gaming activity for signs of problem gambling and to administer self-exclusion, deposit limits, and other responsible gaming tools at your request or as required by regulation.
• Security and fraud prevention: To detect, investigate, and prevent fraudulent transactions, unauthorised account access, and other prohibited conduct on the jilistar platform.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of jilistar's support services.
• Marketing communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may withdraw this consent at any time by contacting jilistar support.
• Platform improvement: To analyse usage patterns, conduct research, and improve the performance, security, and user experience of jilistar.vip.

Under the Philippine Data Privacy Act of 2012, jilistar processes your personal data on the following legal bases:

• Contractual necessity: Processing is necessary to perform the contract between you and jilistar (i.e., the Terms & Conditions you agreed to upon registration), including operating your account and processing transactions.
• Legal obligation: Processing is required to comply with jilistar's obligations under Philippine law, including PAGCOR regulations, AML legislation, and tax reporting requirements.
• Legitimate interests: Processing is necessary for jilistar's legitimate interests in operating a secure, fair, and commercially viable gaming platform, provided those interests are not overridden by your rights and interests.
• Consent: For certain processing activities – such as marketing communications and the use of non-essential cookies – jilistar relies on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

jilistar does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We share your data only in the following limited circumstances:

• Payment processors: We share financial data with payment service providers (including GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard) solely to process your deposits and withdrawals. These providers are bound by their own privacy policies and applicable Philippine financial regulations.
• Identity verification providers: To comply with KYC (Know Your Customer) requirements, jilistar may share identity data with accredited verification service providers operating under strict confidentiality obligations.
• Regulatory authorities: jilistar is required by law to disclose certain player data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies upon lawful request.
• Game providers: Where games on the jilistar platform are provided by third-party game studios, limited technical and gaming data may be shared with those providers to operate the games. All such providers are contractually bound to process data only as instructed by jilistar.
• Professional advisers: jilistar may share data with lawyers, auditors, and insurers where necessary for the conduct of jilistar's business, subject to strict confidentiality obligations.
• Business transfers: In the event of a merger, acquisition, or sale of jilistar's business or assets, your personal data may be transferred to the relevant successor entity, subject to the same privacy protections described in this Policy.

jilistar retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account data: Retained for the duration of your jilistar account and for a minimum of five (5) years following account closure, in compliance with PAGCOR licensing requirements and AML obligations.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction, as required by the Anti-Money Laundering Act.
• Gaming history: Retained for a minimum of three (3) years from the date of each gaming session.
• Support communications: Retained for two (2) years from the date of the last communication, or longer where a dispute remains unresolved.
• Marketing consent records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of compliance.

When personal data is no longer required, jilistar will securely delete or anonymise it in accordance with industry best practices.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilistar:

• Right to be informed: You have the right to be informed of how your personal data is being collected and processed, which this Policy fulfils.
• Right of access: You may request a copy of the personal data jilistar holds about you at any time.
• Right to rectification: You may request that inaccurate or incomplete personal data be corrected or updated.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilistar's legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request that jilistar provide your personal data in a structured, commonly used, and machine-readable format.
• Right to lodge a complaint: If you believe jilistar has violated your data privacy rights, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, please contact jilistar's Data Protection Officer via our 24/7 live chat or by emailing [email protected]. jilistar will respond to all data rights requests within fifteen (15) business days.

jilistar uses cookies and similar tracking technologies on jilistar.vip to enhance your experience, maintain your session, and analyse platform usage. Cookies are small text files stored on your device when you visit a website.

• Essential cookies: Required for the jilistar platform to function correctly, including maintaining your login session and remembering your preferences. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to collect anonymised data about how players use jilistar.vip, helping us identify areas for improvement. These are only placed with your consent.
• Security cookies: Used to detect and prevent fraudulent activity, protect against unauthorised account access, and enforce jilistar's security policies.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilistar platform. For more information on managing cookies, refer to your browser's help documentation.

jilistar implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL (Secure Socket Layer) encryption for all data transmitted between your device and jilistar.vip.
• Encrypted storage of sensitive personal and financial data at rest.
• Strict access controls ensuring that only authorised jilistar personnel can access personal data, on a need-to-know basis.
• Regular security audits, penetration testing, and vulnerability assessments of the jilistar platform.
• Multi-factor authentication options for player accounts to prevent unauthorised access.

While jilistar takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. jilistar cannot guarantee absolute security but commits to notifying affected players and the National Privacy Commission in the event of a data breach, as required by RA 10173.

jilistar strictly enforces the 21+ age requirement mandated by Philippine gaming regulations. The jilistar platform is not intended for, and does not knowingly collect personal data from, individuals under the age of 21. If jilistar discovers that personal data has been collected from a person under 21, that account will be immediately suspended, all associated data will be deleted, and any funds will be returned through the original payment method where possible.

If you are a parent or guardian and believe that a minor has registered on jilistar, please contact our support team immediately via 24/7 live chat or at [email protected].

jilistar reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. Where changes are material, jilistar will notify registered players via email or a prominent notice on jilistar.vip prior to the changes taking effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the jilistar platform following the effective date of any revision constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.

If you have any questions, concerns, or requests relating to this Privacy Policy or jilistar's handling of your personal data, please contact our Data Protection Officer through any of the following channels:

• Live Chat: Available 24/7 on jilistar.vip – average response time under 2 minutes.
• Email: [email protected] – responses within 2 hours.

jilistar's support team serves players across the Philippines – from Manila and Makati to Cebu, Davao, and Quezon City – in both English and Filipino.

If you are not satisfied with jilistar's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.